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Special
Interest Groups
Management
& Administration
(formally Structures,
Organisation and Strategies)
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| Moderator:
Pam McIntyre
[Queen's, Belfast]
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| The
group can meet "virtually" using the
Mailbase email list:
http://www.jiscmail.ac.uk/lists/aulc-lc-management-admin.html
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Objectives
of the SIG:
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To
identify which administration and management areas should
be part of
the brief of this SIG.
The areas listed in the meeting were wide ranging including
marketing, human resource management, customer care,
resources, quality control, finance, facilities and
many others.
It was
felt that it might be useful to group this long list
under four main headings: management of people, finance,
teaching and learning, and strategy.
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To
gather data on aspects of good practice in these areas
with a view to providing an information service to members.
Sources
for data collection identified were: questionnaires
to centres (need to follow up on those which have already
been sent out), professional bodies (IATEFL SIG in management,
ESADE in Barcelona, CERCLES etc.), R &D projects
(Aladdin, Translang etc), academic literature in educational
management and certain professional management bodies.
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To
develop guidelines for good practice in different aspects
of management and admininstration which might be distributed,
on an advisory basis, to centres.
The guidelines
might be particularly valuable in areas such as hrm,
finance and customer care.
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To
respond to the increasing demand for training by organising
short staff development courses.
Financial
support should be sought from the AULC executive.
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Starting
with 'Frequently Asked Questions' (FAQ), to establish
a range of discussion networks through our Mailbase system
to respond to requests for information and to share our
knowledge across a range of aspects of good practice in
university language centres.
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